Terms and Conditions
Effective Date: 1st June 2025
Welcome to Kreate Ceramics! These Terms and Conditions (“Terms”) govern your use of our website, https://kreateceramics.in (“Website”), and the purchase of products and services offered on the Website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website.
1. General Information
The Website is owned and operated by Kreate Ceramics , an e-commerce business based in India. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website constitutes your acceptance of the revised Terms.
2. Eligibility
You must be at least 15 years old or using the Website under the supervision of a parent or legal guardian. By using the Website, you represent and warrant that you meet this eligibility requirement.
3. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent behavior.
4. Products and Services
All products displayed on the Website are subject to availability. We reserve the right to limit the quantity of items purchased and to discontinue any product at any time. We strive to ensure accurate product descriptions, but we do not warrant that the product information is complete, current, or error-free.
5. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices without notice.
We accept payments via secure third-party gateways (e.g., Razorpay). You agree to provide accurate and valid payment information. We are not responsible for any payment processing errors or issues related to third-party service providers.
6. Order Processing and Shipping
- Orders will be processed within 1-5 business days.
- Shipping times and costs are shown during checkout.
- We are not liable for delays caused by external shipping partners or unforeseen circumstances.
7. Returns and Refunds
Please refer to our Return & Refund Policy for detailed information. Returns must be initiated within 24 hours of delivery and meet our eligibility criteria.
8. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Upload harmful content (viruses, malware, etc.)
- Violate third-party rights
- Impersonate any person or entity
- Interfere with the Website’s operation or security
9. Intellectual Property
All content on the Website, including images, logos, graphics, and text, is the property of Kreate Ceramics or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Kreate Ceramics is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, including but not limited to loss of profits, data, or business interruption.
11. Indemnification
You agree to indemnify and hold harmless Kreate Ceramics, its affiliates, officers, and employees from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Website.
12. Third-Party Links
Our Website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, terms, or privacy practices.
13. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Kreate Ceramics
Website: https://kreateceramics.in
Email: contact@kreateceramics.in
Instagram: @kreateceramics